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Synergy2016 - Jon Devine – utilisation vs efficiency

A favourite session each year at out national client conference is a Synergy insights presentation from services manager Jon Devine. He talks about Synergy for directors, owners, and senior management, and how our clients' leadership teams can use Synergy in their businesses strategically.

In his Synergy2016 session, Jon tells a tale of two timesheets. Utilisation and efficiency are markedly different, and often misunderstood. Measuring them correctly in professional services design businesses is important, which means understanding what they are is vital. Grab some coffee and pay attention at the back!